Joybird

Elise Hudson

6 months ago

I worked with Tatiana and Charlie in picking out and purchasing my new couch, and they were incredibly helpful, knowledgable, and patient with me! They went above and beyond especially in helping me narrow down the correct color and fabric. My husband and I are so excited about our new gorgeous couch and so grateful to the Walnut St store for making it happen!

Timothy Doherty

8 months ago

We recently purchased a couch from Joybird, and the entire experience was excellent from start to finish. Every step — from choosing the design to delivery — was smooth and hassle-free. Charlie Kline went above and beyond to make sure everything was handled with care and attention to detail. Their professionalism and dedication made the process enjoyable, and we couldn’t be happier with both the service and the quality of our new couch. Charlie is truly an asset to the Joybird brand.

Paulina Hannigan

7 months ago

The Philly Joybird showroom is absolutely excellent. Scott Lee helped me with deciding on the perfect couch and accessories. He asked me great questions and pointed out certain things I may not have considered. He took his time with me and showed me a demo on how resilient the fabric is with stains, which was so helpful for me to see, since I have a 1 year old. It is so worth it to come to the showroom - they have many large fabric swatches to drape over the furniture - much better to imagine what you will be receiving rather than looking online — I can’t wait to get my new furniture and feel so confident in my purchase with Scott’s help - thank you!

Justine Michele

8 months ago

I wanted to leave a GREAT review for Scott Lee at the Philly showroom. Although I sadly wasn’t able to move forward due to limitations in my space, Scott was an amazing help! I have a unique sizing situation & unfortunately the width of my unit door just won’t accommodate the piece I wanted. He was so kind, welcoming, relatable & patient throughout. I wanted to see both the Briar & Elliot sleeper sofas. He showed me a multitude of options without overwhelming me once, allowed me to test the Tempurpedic mattress for awhile, showed me fabrics in different lighting, comped sizes & was very informative. I had a very relaxing & somehow fun experience at the showroom & highly recommend him. I left with fabric samples & he made sure to follow up. Even after not being able to move forward, he kindly suggested ideas to help ease the disappointment lol. I can only assume my experience would’ve continued to be a positive one had I been able to purchase. I will hopefully be back in the future sometime for my dream sofa or other. Thanks Scott!

Victoria S

5 months ago

Fantastic experience. Went in a few weeks ago with my husband and was helped by the amazing Tatiana! We purchased the Bryant sectional which arrived incredibly fast. Couch was beautiful and so comfortable. I went back the day after It was delivered to buy another modular section to add to it. Tatiana helped me again, and she was just as pleasant and wonderful. Will definitely recommend this location!

Kristen Love

7 months ago

We were very impressed by the store and the in store experts. Scott was very helpful both in store showing us the sectional and fabrics we were interested in and quickly updating our order once we decided the next day to move forward. Highly recommend visiting the store so you can see styles and fabric samples in person.

Jessica A. Boswell

9 months ago

Safiya helped me choose my dream couch and i LOVE it. I’ve had a Joybird sofa pinned for years and finally decided to go for it. The many color choices were a little overwhelming but Safiya gave me the perfect balance of space and support to make the choice! It took a little over a month to receive because i went with the Pantone collection thats special order, but worth the wait. Very happy with my purchase! TY Photos: I purchased the Wilder Sectional - in Crave Mocha Latte with the Hanna Petite Ottoman in Crave Mocha Mousse and pillows!

Jared Lance

3 months ago

We had been looking for a new couch and were pretty set on Joybird after doing quite a bit of online searching. We went to the showroom to be able to try out the Bryant and to see the colors, and Scott couldn't have been more helpful! He went above and beyond in assisting us with fabric selection, including doing a stain test on two of the white fabrics that were our finalists. His professionalism and humor made it a wonderful experience and we were very happy with the transparency and overall purchase process.

Joseph Fazio

4 months ago

We had a fantastic experience at Joybird, thanks largely to Charlie. We visited the store three separate times because we wanted to be completely confident in our choices, and Charlie was patient, knowledgeable, and genuinely helpful every single visit. He took the time to walk us through mapping out our home, coordinating color schemes, sizing, and even accessories so everything would work together cohesively. The follow-up emails were also extremely helpful and made the entire process feel smooth and well thought out. Even better, our couch arrived in about five weeks—much faster than expected since we were able to beat the holiday rush. The final product turned out beautifully and fits our space perfectly. Couldn’t be happier with the entire experience. Highly recommend Joybird and especially Charlie!

Jon Allen

3 months ago

We had a great experience here! Scott and Charlie both helped us find the perfect chair for our space and in a fun color that would add some character to our home. Delivery came earlier than the original estimate and everything went smoothly. Couldn't be happier!